Microsoft Azure offers ‘bots as a service’ as demand rises for automated online interactions

Underscoring the growing importance of chatbots, Microsoft has launched a cloud-based service to help companies and developers create these automated, text-based exchanges. Microsoft said its Azure bot service is the first public-cloud offering to offer Microsoft’s bot framework, which works in conjunction with Azure’s serverless-compute service. The service eases creating automated conversational exchanges, which Lili Cheng, a