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Most Popular Chatbots are the next phase in the migration from a desktop-dominant world to a mobile one. While bots are still nascent, as technology improves they are poised to replace brand websites and individualized apps. Of course, chatbots aren’t a new phenomenon, but they generated buzz this year when

Discussions of Artificial Intelligence (AI) and Virtual Reality (VR) inevitably evoke descriptive images of a room full of gamers. But, AI and VR will change the way you communicate and do business. This post comes from the perspective of Montserrat Corominas Founder & Managing Partner at Intergroup Partners.Zürich, Switzerland Most business

Developing your own chatbot? You’re likely to meet these challenges. Continue reading to find out what we’ve learned from developing a medical bot. Recently we have released Symptomate Bot – one of the world’s first health check-up chatbots. The road towards a working service was a new experience for us.

Features Share this content: Print The internet strongly agrees there’s an artificial intelligence (AI) revolution going on, and it’s come to pharma marketing. IBM Watson, the AI brain being infused all over healthcare, will form the backend of an interactive display ad for GSK Consumer Healthcare’s Theraflu. The allergy product

When Slack burst onto the workplace, employees rejoiced. Finally, there was a way to chat without having to send a dreaded email or worse, get up and actually go talk with your coworkers face-to-face. Thanks to Slack and a handful of other messaging platforms, business teams could easily communicate using

Machine learning and other variations of artificial intelligence (AI) are expected to proliferate in the enterprise in 2017. The majority of IT players, including today’s leading technology companies, have invested in the space and plan to increase efforts for the foreseeable future, according to analysts who cover the market. However,

So, it’s time to gaze into my future-looking VR headset and predict what we’ll see in 2017 for the business of media. I predict something of a solidification of trends that started last year, with a few breakouts of new areas such as chatbots and AI. Here’s how. We’ve heard

Four words sum up the Silicon Valley hype machine at the end of 2016: “squirrels and sea monkeys.” That was the repeated response from Magic Leap founder Rony Abovitz when Reed Albergotti of The Information asked about the technology behind the startup’s augmented-reality glasses. For months, as Albergotti recently reported, Magic Leap has wooed

Future interactions with online customer services will make a drastic change as these communications may no longer involve humans but by chatbots powered by artificial intelligence (AI). Businesses are looking toward the best use of AI to process vast amounts of data. According to CNBC Technology, 2017 will be a

Experimentation with voice-activated assistants and text-triggered chatbots blossomed in 2016, enabling users to order from Taco Bell using Slack’s messaging interface, check the status of UPS packages and order office supplies from Staples. In 2017, some of these tools won’t make the cut while others will proliferate across consumer and

Machine intelligence (MI) is fast outgrowing its cradle in the technology department. This calls for a new, high-level executive function and a strategic roadmap. In this article I’ll outline some areas for your new CMIO to crack during 2017 and beyond. At a time when machines are learning how to

Ten years ago, you could drop a call while driving through certain parts of town in places that were called Dead Zones. Of course in rural areas cell reception can still be spotty, but in most major cities, Dead Zones are a thing of the past. But there is a

Most of the attention around automation focuses on how factory robots and self-driving cars may fundamentally change our workforce, potentially eliminating millions of jobs. But AI that can handle knowledge-based, white-collar work are also becoming increasingly competent. One Japanese insurance company, Fukoku Mutual Life Insurance, is reportedly replacing 34 human

Today, technology is shaping both business and society like never before and playing an increasing role in everything we do. Technology has redefined the way we interact with each other. In governance, technology has altered the way leaders engage with citizens. In business, technology has now become a revenue generator,

By Mark Schaefer This is the time when we turn to the challenges of the new year and changes we’re likely to face. My prediction for 2017 is that this is the year of marketing protopia. I’m sure this is an unfamiliar concept, so let me explain why this will