Author: admin

Of the two million apps that currently inhabit the App Store, Apple has singled out 20 that have proven to be the most popular in 2016. The company just published its annual best of the year lists, which include a compilation of the top 10 free and paid apps that

Some of the questions you ask your human resources department could soon be answered by, well, non-humans. That’s the concept behind Talla, a Boston-area start-up that has developed a chatbot to do some of the more mundane tasks that HR departments carry out on a daily basis. That includes explaining company policy,

November was a busy month in the social media world. There were updates, enhancements, and announcements across various social networks. Here is a roundup of the latest news in social media: The latest interface for the tech world, chatbots, arrived on Facebook Messenger this year. But Facebook is not alone

Pop culture these days is awash in tales of AI run amok, from machines that act like humans to humans in love with machines. The reason seems clear enough: We’re anxious about a world in which machines have superseded us. But it isn’t just armchair philosophy. Designers are already grappling

Marketing seemed to step further into a sci-fi future this year through strides made in artificial intelligence, machine learning and automated interfaces. As a result, automation progressed from having a small role mostly via programmatic buying to being an exciting oddity, as shown by the interest in chatbots, to earning a

There’s a strangely poetic beauty about the birth of a chatbot. Over a shaky WebEx connection, NoHold CEO and Co-Founder Diego Ventura showed me how one can take form in just a few moments. Join us and 30,000 others at the 12th edition of TNW Conference. 2-for-1 tickets available soon.

What will 2017 bring for SEO? Our experts have already weighed in on the biggest trends that happened in 2016, now they look to the future. Thanks to everyone who contributed to this article. In no particular order, they are: Andrew Girdwood, head of media technology, Signal. Max Holloway, senior

Coffee giant Starbucks will join the growing wave of companies using artificial intelligence and chatbots to supplement human employees, planning to unveil today what it calls an “innovative conversational ordering system” for its mobile app called “My Starbucks Barista.” The company is slated to announce the new technology at its annual investor conference today, where

Like last year’s predictions deck, we’ve pulled together a select group of 70 top marketing minds who rock the digital trenches every day, to find out their vision for “What’s Next in 2017” in social media and content marketing.  They live it, breathe it, and know what’s working today, so

RIP Vine. It seems like just a few short years ago that the network–and its catchy 6-second video format–debuted and companies raced to figure out how to cash in. Then this October, we learned the app would be officially shut down by Twitter. Even before then, attention had already shifted

Most Popular Tay take two? Microsoft Corp. is letting users try a new chatbot on the app Kik, nine months after it shut down an earlier bot that internet users got to spout racist, sexist and pornographic remarks. The new one is called Zo and it refuses to discuss politics

Microsoft is experimenting with a new, tamer chatbot.  Months after the company’s first chatbot Tay went viral for all the wrong reasons, Microsoft quietly rolled out a new bot that looks to be far less controversial than its predecessor. SEE ALSO: Microsoft’s CEO wants bots and AI in every home

Customer service is one of the most popular business applications of automation and bot technologies. Applied successfully, chatbots not only cut costs but improve customer satisfaction. In contact center environments, chatbots can reduce the average handle time per contact, increase first contact resolution rates, reduce escalations to higher-cost channels, and

Months after Microsoft’s disastrous Tay bot launch on Twitter, the company is giving chatbots another go. This time, it’s testing a bot on Kik. The bot, which was first spotted by Twitter user Tom Hounsell and later written up by MSPoweruser, is called Zo and is essentially an English-language version

Microsoft is providing early access to users on Kik to its newest AI chatbot called Zo.ai. Zo is a successor to Microsoft’s ill-fated Tay.ai chatbot, which the company revoked shortly after its launch earlier this year after users got it to spew racist, hate-filled comments. MSPowerUser.com blogged about Zo being