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Shares 25Technology in the Property industry is growing at an unprecedented rate. PropTech is, as we know, an exciting world to be a part of right now, as we continue to pick up on more and more ways that technology can revolutionise our industry. An interesting area of PropTech development

It’s become clear that the algorithms Facebook and Google designed to deliver news to their users have failed. But while fake news is a headache for those tech giants right now, the underlying research question—whether and how machines tell truth from lies on the internet—is one that will persist as

Underscoring the growing importance of chatbots, Microsoft has launched a cloud-based service to help companies and developers create these automated, text-based exchanges. Microsoft said its Azure bot service is the first public-cloud offering to offer Microsoft’s bot framework, which works in conjunction with Azure’s serverless-compute service. The service eases creating automated conversational exchanges, which Lili Cheng, a

Many of you probably know that I have my own bot — but one of the more useful features of my bot is its ability to field private messages on my behalf. These messages get sent to me via Messenger, and I respond from within that context. Unlike email which I can

Last week I hosted an Econsultancy roundtable discussion on social customer service. There was initially some debate in the office over whether this topic would attract enough interest from our subscribers – wouldn’t it be better to focus specifically on something new and shiny like AI or chatbots? However the

Ever since Facebook, the world’s largest social networking site made its Messenger mobile texting app available, businesses have begun experimenting with chatbots. In the near future, we should expect businesses to adopt chatbot platforms in the same way they are currently embracing mobile and Internet of Things (IoT) platforms. A

Over the last few months, I’ve been focused on product design for chatbots—both text and voice. As a UX designer with a background in graphic design, it’s been refreshing to shift focus towards non-visual user experiences. Culled from my research on conversational chatbot interfaces, user journeys, personas and bots I’ve

PEOPLE is your one-stop shop for all the latest news, trending topics and celebrity scoop. And now, PEOPLE is getting personal with its new Bot on Facebook Messenger – which can deliver personalized news to readers whenever and wherever they want it. PEOPLE is teaming up with Outbrain for Chat to engage

Deep Learning and AI are the new drivers that are fuelling the tech industry in a new direction. And with these have arrived the ‘Chatbots’, the self-replying deep learning chat windows which have been around for quite some time but have picked up of late with advanced technologies. If you

In business today, we stretch to reach our customers in so many ways — via email (automated and not), over the phone, through video, virtual meetings, chatbots, on every social media platform, in-person, and more. Our logic is that many avenues make things easier, but they don’t. Customer expectations across

“Alexa, what are you wearing?””Alexa, are you horny?” “Alexa, how much do you weigh?”Alexa — Amazon’s freestanding virtual assistant — doesn’t wear or own any clothes, she can’t (physically) feel horny, and she doesn’t weigh a single pound. Nevertheless, some people find it normal, and even funny, to pose questions

Fei-Fei Li is a big deal in the world of AI. As the director of the Artificial Intelligence and Vision labs at Stanford University, she oversaw the creation of ImageNet, a vast database of images designed to accelerate the development of AI that can “see.” And, well, it worked, helping

Back in June, I wrote a post about how Twitter’s failure to capitalize on one of their key opportunities, that being it’s value as a utility service, with the public, real-time nature of tweets making it the perfect platform to share community messages and information. My point then was that

Ed Terpening, Industry Analyst at Altimeter Group, is back for his second appearance on the Social Business Engine podcast. In this episode, Ed will review findings from their newest report: 2016 State of Social Business: Social’s Shift from Innovator to Integrator. Altimeter Group, a Prophet Company, was started six years ago

Earlier this month Google filed its response to the European Commission’s Android antitrust complaint, which alleges that Google thwarts its competitors in search, mobile apps, and mobile devices by limiting their access to Android users through self-serving licensing terms. But the EC’s objections, rooted in an outdated understanding of marketplace