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Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention. Facebook Updates Metrics and Reporting Standards: Facebook rolled out several updates to its metrics and reporting standards

The exclusive report “Why Chat Matters as a News Medium” presented by Empirical Media last June at the GEN Summit in Vienna was downloaded over 2,000 times, a testimonial of how relevant the topic is to media organisations around the world. > Watch the video of the GEN Summit panel

Facebook recently claimed it is hard[1] to differentiate between fake news[2] and real news. Given how similar fake news detection is to related problems such as search index spam, ads landing page spam, social networking bots, and porn detection this suggests one of two things: (1) Facebook really sucks at

Sixteen years ago, I was the founder and CEO of ActiveBuddy, the first commercial bot — or chatbot — company. Our uber human natural language bot SmarterChild grew to having over 20 million users across the AOL and Microsoft Instant Messaging networks. There is a very good chance that you

This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Apple filed a patent last year to integrate Siri with its iMessage platform for iOS devices, TechCrunch reported. The voice-based virtual assistant would be able to conduct activities like making payments, scheduling

There has been a lot of buzz about Chatbots and how they are going to revolutionalize many business processes. People have been suggesting that they are the next big thing and will replace mobile apps in very near future. To understand the fuss and to know are they really the

At the Privacy Week conference in Vienna I gave a talk called “Privacy and Data Security of Chatbots.” I wanted to point out that you should consider what data to share with a bot and in which steps the data is processed when talking to a bot: How secure are the

Starting from behind the likes of Slack and HipChat with its new workplace collaboration Teams service, Microsoft can use all the help it can get. Startup Message.io is among those coming to its aid. Message.io, a bot translation tool and syndication service provider founded last year, enables developers to quickly

MindMeld’s Deep-Domain Conversational AI platform marks the next stage in the evolution of conversational artificial intelligence (AI), said the company’s founder and CEO Tim Tuttle. Released on Friday, the platform makes it possible for companies to create voice and chat assistants that can demonstrate knowledge and expertise around any custom

Any.do is releasing a powerful new version of its popular to-do app. Available first on iOS and coming soon to Android, it brings the two features that CEO Omer Perchik says were most requested from its users: an integrated calendar and real-time sync. But Perchik is more eager to talk

SAN FRANCISCO — An automated army of pro-Donald J. Trump chatbots overwhelmed similar programs supporting Hillary Clinton five to one in the days leading up to the presidential election, according to a report published Thursday by researchers at The chatbots — basic software programs with a bit of artificial intelligence

In 2016, we’ve seen the rise of chatbots as a popular tool for consumers to communicate more directly with brands. If you’re unfamiliar with the technology, chatbots are computer programs that mimic conversation with people using artificial intelligence. Chatbots are virtually transforming the way we interact on the internet in

We keep hearing that robots are going to take our jobs, but a company called MindMeld is giving us an idea how with its “Deep-Domain Conversational AI Platform.” It’ll allow bots that can essentially replace customer service agents and even baristas by answering complicated voice or text queries over Google

Google’s smart virtual helper Google Assistant is finding its way into everything from the company’s chat app Allo to Pixel smartphones and its Amazon Echo rival, Google Home. Now it appears that Apple is considering following suit in at least one of those areas. A newly unearthed Apple patent indicates

This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Facebook announced new capabilities for developers building Messenger, according to TechCrunch. Bot developers will now be able to track their bots on Facebook’s free analytics platform alongside tracking related to their