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It’s early Sunday morning and you are feeling ultra famished. The light drizzle outside has only got your hunger pangs sooooooaring. No matter what, you desperately wish to sink your teeth into super luscious, delicious, crispy Domino’s Pizzas, right away. There you go! Nope! You don’t make a call this

Yahoo has made an app for people to chat with its bots called Yahoo Bots, a Yahoo spokesperson told VentureBeat Wednesday. The app utilizes buttons, cards, and carousels similar to the kind made available on several chat platforms this year including Facebook Messenger. A Siri integration is also available so Yahoo Bots

Brands such as Staples, Autodesk and The Weather Company are all making use of IBM Watson’s artificial intelligence for conversational chatbots deployed in a variety of ways according to a company press release. Staples is creating a seamless customer ordering experience across devices on its website as well as Facebook

While machine learning is introducing innovation and change to many sectors, it also is bringing trouble and worries to others. One of the most worrying aspects of emerging machine learning technologies is their invasiveness on user privacy. From rooting out your intimate and embarrassing secrets to imitating you, machine learning

The State of Chatbots report, a copy of which was provided to Marketing Dive by Forrester, made it very clear that AI-driven chatbots are currently not overly effective, with messaging as a marketing channel driving app engagement through conversations fueled by people and not bots. The report pointed out that simple

During the Money 20/20 conference taking place in Las Vegas this week, MasterCard announced that it’s creating a chatbot for Facebook Messenger that will allow customers to “transact, manage finances, and shop via messaging platforms.” Like many other companies, MasterCard is getting in on the chatbot craze to boost customer

Around this time last year, chatbots weren’t on our radar, generally speaking. Sure, AI-powered conversations with brands, a la Apple’s Siri and Amazon’s Alexa, have been around for some time. But it was Facebook’s rollout of its chatbot API platform for Messenger in April of this year that catalyzed the

News release Related XML feeds Contact(s) information SAN FRANCISCO – 26 Oct 2016: IBM (NYSE: IBM) and Slack are partnering to bring Watson to Slack’s global community of developers and enterprise users. Drawing on the power of Slack’s digital workplace and the cognitive computing capabilities of Watson, developers will be

Starting next year, you may be able to get more of your banking done on Facebook Messenger, instead of waiting in a teller line or on hold with customer service. At least that’s what Mastercard hopes to do with a new customizable chatbot, revealed on Tuesday, that it created for

A digital media company that provides marketing for the marijuana industry has created an artificial intelligence (AI) chatbot modeled after US Republican Presidential candidate Donald Trump. There are many ways to follow that sentence, but, really, the only thing that makes sense is a question. “Why?” The short answer: Bang Digital Media,

General Motors is teaming up with IBM to use Watson’s artificial intelligence not to power an autonomous vehicle, but to market services to drivers on the road. The GM and IBM partnership has given birth to OnStar Go, a next-generation version of GM’s existing OnStar subscription packages for mobile data,

This story was delivered to BI Intelligence Apps and Platforms Briefing subscribers. To learn more and subscribe, please click here. Chat app companies should enhance their encryption practices, according to a study by Amnesty International. The human rights organization ranked chat app companies on encryption measures including end-to-end encryption, privacy policies,

Mastercard account holders will soon be able to check on their accounts, track their spending, review past purchases and more right in Facebook Messenger. That’s right – Mastercard is the latest company to embrace Facebook’s chatbot platform as a new means of interacting with its customers in an automated, but

Mastercard customers in the United States can now use an A.I.-powered bot to ask more than 1,000 questions about personal finances and other subjects. Mastercard KAI will be rolled out to U.S. Mastercard credit card and banking customers in early 2017. The bot is made by Kasisto, a spinoff of

Bank of America debuted a virtual assistant bot today at Money2020, a fintech conference being held this week in Las Vegas. Named Erica, the bot uses artificial intelligence and predictive analytics to learn your personal spending habits and offer helpful advice. The bot will be available by voice command or plain text in Bank