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PayPal has announced that it’s rolling out as an additional payment option within Facebook Messenger, which currently supports payments via debit cards. PayPal has been pushing to expand its reach into the consumer realm, having struck partnerships with MasterCard, Visa, Vodafone, and Alibaba, among other companies in the past few

PayPal is deepening its relationship with Facebook, and will now become one of the payment options within Messenger, among other integrations. That means customers who shop via the growing number of chatbots from online merchants will be able to transact on Messenger using PayPal’s payment service. In addition, as part of this deal,

In the last twelve months, we’ve witnessed a huge surge in the development and adoption of chatbots, artificial intelligence (A.I.), and machine learning. Many startups, including my own (ReplyYes), are utilizing A.I. and chatbots to help consumers engage with brands through their mobile devices in interesting and creative ways. Examples

Imagine receiving a phone call from your aging mother seeking your help because she has forgotten her banking password. Except it’s not your mother. The voice on the other end of the phone call just sounds deceptively like her. It is actually a computer-synthesized voice, a tour-de-force of artificial intelligence

The hype over A.I. and bots shows no signs of simmering with the accelerating investments, a developer ‘gold rush’ and ease in building bots. According to Pandorabots, there are more than 225,000 bot developers and upwards of 300,000 bots in existence today. However, a rush like this to create bots

10 Super Savvy Social Media Strategies for 2017 The Role of Email Marketing in 2017 : A Conversation with the CMO of MailChimp Who Won the Third Debate? Twitter Bots! Facebook Tests Messenger Updates — Including Snapchat Lookalike The 3 Most Important Facts You Need to Know About Gen Z

What happens to a company when a visionary CEO is gone? Most often innovation dies and the company coasts for years on momentum and its brand. Rarely does it regain its former glory. Here’s why. Microsoft entered the 21st century as the dominant software provider for anyone who interacted with a

If Max Koziolek is right, online journalism never had a content problem. The crux, he says, has always been distribution. “The shift from homepage to distributed media is as big as it was from print to digital,” said Koziolek, founder and CEO of Spectrm, a Berlin-based chatbot startup. “That has implications

2017 looms just around the corner. It may seem a fair way off yet, but if you are to develop a winning eCommerce marketing strategy you’ll need to start planning now. eCommerce continues to grow rapidly, but with the huge market acting as a magnet to brands large and small,

Chatbots have captivated the tech world. Facebook, Google, Apple, Microsoft, Amazon, and IBM all heavily invest in conversational platforms. Thousands of developers, businesses, and brands build bots to engage users, but one fact is clear: Building bots is easy. Engaging users is not. According to Botanalytics, 40% of a bot’s

This year, we’ve watched Apple, Google, Facebook, Samsung, Microsoft, and so many other tech giants make acquisitions or launch products to get into the bot business. They’re building bot ecosystems around their chat app platforms, in SMS, web pages, and elsewhere, but one of the biggest problems in this age of artificial

Only a few short years ago, healthcare organizations were wondering what exactly “big data” was and why they had to care about it.  As the industry moves into 2017, they might have similar questions about the definitions of terms like “blockchain,” “the Internet of Things,” and “artificial intelligence” – but

There has been concern recently about “brand app fatigue,” but messaging apps don’t seem to be suffering from the same problems. Six of the current top 10 global apps are messaging apps, including two owned by Facebook (Messenger and WhatsApp). Messaging apps serve about 1.4 billion people globally — that’s

Everyone knows about Facebook Messenger and WhatsApp but the story of messenger apps doesn’t stop there. Messaging apps have been extremely popular in Asian markets and two of the most significant and innovative are WeChat out of China and Line from Japan. These two apps have introduced features that have

AI-powered chat bots have become useful for everything from food-ordering to powering brand campaigns, but BOTTR gives the average consumer the chance to build their own custom bot. While most bots currently in existence are created by brands, BOTTR suggests that the average person can use bots to engage their