The average work week has been increasing for the past decade. According to Gallup, U.S. adults report working an average of 47 hours per week. As a result, office workers are looking to bots to automate workplace tasks to save themselves a few precious moments. Here are some workplace bots employees are
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How businesses benefit from text messaging
If chatbots are the future, then texting is what helps us stay present. Technologies aren’t mutually exclusive. Much like you can’t build a house with hammers alone, you can’t have your business thrive with just one form of communication. Small businesses and entrepreneurs shouldn’t lose sight of the range of
Why Siri Needs to Get Smarter Faster
Apple is the most successful company in the world. But future success for Apple depends to a surprising degree on artificial intelligence. When you think of Silicon Valley’s AI leaders, Apple may not immediately come to mind. But the company’s initiatives around AI are “amazing.” At least that’s what the
Very Human Lessons From Three Brands That Use Chatbots To Talk To Customers
Remember when “there’s an app for that” was a popular refrain? Now, as consumers’ smartphones fill up with apps they’ve only used a handful of times and businesses try to reach consumers while they’re online, the zeitgeist has shifted to “there’s a bot for that.” Chatbots—which use artificial intelligence to
eBay is testing a Facebook Messenger chatbot
This story was delivered to BI Intelligence “E-Commerce Briefing” subscribers. To learn more and subscribe, please click here. eBay is testing a chatbot shopping assistant on Facebook Messenger, called ShopBot, reports Bloomberg. The chatbot is powered by artificial intelligence (AI) that gathers information from questions it asks and users’ Facebook
You can now get daily election updates on Messenger, with NYT Politics’ new chatbot
If you can’t get enough presidential election news – that is, you’re some kind of glutton for punishment – there’s now a new way to get automated updates with the latest poll numbers, along with other election news via Facebook Messenger. The New York Times has launched a new elections
One metric, one platform and one vertical
“Do you know the secret of a bot’s life? One thing. Just one thing. You stick to that and everything else doesn’t mean shit.”— Poncho botA little bit over a year ago, the number of monthly active users on the top 4 messenger apps surpassed those of the top 4 social networks.
Congratulations to the Winners of the Serverless Chatbot Competition!
I announced the AWS Serverless Chatbot Competion in August and invited you to build a chatbot for Slack using AWS Lambda and Amazon API Gateway. Last week I sat down with fellow judges Tim Wagner (General Manager of AWS Lambda) and Cecilia Deng (a Software Development Engineer on Tim’s team)
How A.I. will be fully integrated into our lives in the near future
Chatbots are certainly not a new technology, but the recent surge in interest is playing a very important role in the evolution of artificial intelligence: Chatbots are helping A.I. become publicly accessible and accepted. Even with all the technological advances we have seen over the past few years, there is still a
Which messaging apps best protect your privacy?
In particular, we’ve looked at whether they apply end-to-end encryption – a way of making your photos, videos and chats unintelligible to anyone but you and the people you’re talking to. This is how they fared. Facebook, whose instant messaging apps Messenger and WhatsApp together have 2 billion users, is
One in four debate tweets comes from a bot. Here’s how to spot them.
Philip Howard has a fancy name for partisan election bots. He calls them “computational propaganda” — and lately, he sees them a lot. [The three types of political astroturfing you’ll see in 2016] On Oct. 14, the Oxford University professor released a paper dissecting bot activity after the first American
You can now debate directly with Trump and Clinton thanks to these two chat bots
The folks at Canadian chatbot company Heyday are just as mesmerized with the wild US presidential race as Americans are. Heyday makes technology for building chatbots used for things like marketing and sales apps. After watching the debates between Hilary Clinton and Donald Trump, it occurred to them: these two real live human beings actually act
Hello Bots, Goodbye Apps: How Brands Should Embrace Chat Bots
Face it: Bots are all the rage right now. Not only are chat bots becoming more useful for consumers, they’re becoming an increasingly common way for brands to forge relationships with their customers. Whether it’s taking care of customer-service needs or helping someone find specific products, the rise of artificial intelligence
Freshdesk makes sixth acquisition to build enterprise AI chatbots
Bangalore-based startup Chatimity is the latest in a series of acquisitions made by customer engagement software provider Freshdesk in a little over a year. Chatimity, founded in May 2011 by former Google Music Search employees Tarkeshwar Thakur and Aravind Murthy, uses artificial intelligence (AI) and chatbot technology to enable user
Oyoty is a chatbot designed to teach kids to be safe online
Given there are apps for everything, it seems inevitable there will soon be bots trying to do everything, And while it remains to be seen which of these AI-powered chatbots will prove to have lasting utility, right now it’s all about the experimentation. To wit: meet Oyoty, a friendly looking bot that