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The past few months were full of exciting announcements around two key topics: artificial intelligence and mobile messaging. Both have made significant leaps in progress, and together will make a very exciting year ahead for businesses. This year, Google announced Click-to-Message; Amazon released the Lex bot building toolkit; and mobile messaging platforms like Facebook

A year ago, a researcher tested Samsung’s S Voice digital assistant by telling it he was depressed. The robot offered this clueless response: “Maybe it’s time for you to take a break and get a change of scenery.” Samsung’s assistant wasn’t the only digital sidekick incapable of navigating the nuances

Over the course of 2016, artificial intelligence made the leap from “science fiction concept” to “almost meaningless buzzword” with alarmingspeed. Everything has AI now. Period-tracking app Flo “uses a neural network approach” to deliver “high period forecast accuracy”; food delivery app Just Eat launched a chatbot that “sees AI integrated

“We’re still looking at the providers of AI software. Primarily the Googles, Amazons, Microsofts and IBMs of the world who are very strong at that, but I think increasingly so we’re going to be focusing on the holders of data which essentially is the feed stock that goes into things

This was a big year for Microsoft. The HoloLens began shipping to developers, Windows 10 made it through its first year intact (though not without controversy), and the company got into the desktop computer market with a stunning mega-touchscreen. But there were a few key announcements that flew under the

Security data science is booming—reports indicate that the security analytics market is set to reach $8 billion dollars by 2023, with a growth rate of 26%, thanks to relentless cyber attacks. If you want to stay ahead of emerging security threats in 2017, it is important to invest in the

Oh, 2016. You were a year that may not be missed but cannot be forgotten. You were the year that a social network famed for spreading news got flamed for spreading fake news. The year the same social network, that’s spent the past few years talking up its measurement capabilities, had

The Machine Intelligence 3.0 landscape above was created by Shivon Zilis and James Cham. This is Part 5 of a 5-part series on 5 Disruptions to Marketing (you can start with Part 1, Part 2, Part 3, and Part 4 if you haven’t already): Digital transformation redefines “marketing” beyond the

The year 2016 was pretty messy by all accounts — just look at what John Oliver has to say about it. Between Harambe, Brexit, Bowie, the American election, a Syrian refugee crisis, shootings, and, of course, the New York Jets missing the playoffs, it’s safe to say that many of

I’ve found myself struggling with the concept of AI lately. I have several clients who are working with the concepts of Artificial Intelligence, which means I am talking about it, and writing about it and having to relate these core concepts to more than just my encyclopedic knowledge of Terminator

Humanizing social media marketing is an art, and it’s hard to master. But not everyone instills a human element into their social media marketing, primarily because people consider it unimportant. After all, there are chatbots to answer queries and respond to complaints. For your online brand, be it blogging or

For artificial intelligence, 2016 has been a big year. After years of researchers saying artificial intelligence (A.I.) was on the cusp of a revolution, the technology has made major advances this past year. And now, finally, the beginnings of that major A.I. revolution seem to be here. “It’s been a

As the bot ecosystem grew in 2016, we were pleased to present 5 bots to try each week. We brought you the five most popular bots, as they appeared on Botlist during the previous week. And now, as we prepare to welcome a new year, we’re excited to present the top 5 bots from 2016.

It can read lips and create new food recipes. It can win at chess, Jeopardy and the game Go. Every major technology company appears to be integrating it into how they organize and operate their business. And it seems like just about every new app in existence claims its software

People’s Choice Awards is a televised awards show that allows the public to vote for their favorite celebrities in movies, TV shows, music and digital. The event is watched by over 10 million viewers and receives over 200 million votes from fans each year. In previous years, all votes were