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Advances in various technologies will drive users to interact with their smartphones in more intuitive ways, according to Gartner. The analyst firm predicts that, by 2019, 20% of all user interactions with the smartphone will take place via virtual personal assistants (VPAs). “The role of interactions will intensify through the growing

The spoofed outlets include a who’s who of the web: video-laden sites like Fox News and CBS Sports, large news organizations like The New York Times and The Wall Street Journal, major content platforms like Facebook and Yahoo and niche sites like Allrecipes.com and AccuWeather. Although the main targets were

This year delivered a whole host of body blows to the UK’s thriving startup sector. There has been an investor slowdown, few notable IPOs, increased market volatility and shining lights sold abroad. Then there was the biggest punch of them all, the Brexit vote to leave the European Union and

On the heels of Kik and Facebook’s Messenger adding in new video features yesterday, one of their old rivals Viber is announcing a new video tool of its own: users can now use Viber to send each other videos as messages with the push of a button — the messaging app

Customer service in social media is evolving almost as quickly at the social platforms themselves. In 2016, Facebook Messenger reached 1 billion monthly active users and introduced a bot store, while Twitter launched a customer satisfaction survey and the ability for brands to advertise their support hours. Both platforms have

Every year, Facebook CEO Mark Zuckerberg chooses a ‘personal project’ to focus on, with 2016’s being the development of an artificial-intelligence butler named Jarvis. It’s an app and Facebook Messenger chatbot that controls various aspects of he and wife Priscilla’s home, but in an interview with Fast Company, Zuckerberg has

As Mark Zuckerberg rings in 2017, he can ask his personal assistant Jarvis to summon Auld Lang Syne through his living room speaker, or allow guests into his party, using facial recognition and a smart lock. His project to make himself a virtual personal assistant—so much like Tony Stark’s in

Facebook Messenger says it’s rolling out group video chat by popular demand. Rather than being limited to person-to-person video calls, up to 50 people can listen, join in via voice and send text, stickers, emojis and GIFs, Facebook Messenger said. Group video chat is its most requested feature ever, the

Hewlett Packard’s chat bot integration means fast, convenient printing for all Though most paper documents have disappeared into the digital nebula, the necessity of tangible articles has helped keep printers in demand. For that reason, HP has created its own slackbot to aid the messaging and file sharing giant on

The 2nd annual Golden Kitty Awards have come to an end. 15 categories, 200+ of the best new products, 2 weeks of pure excitement from the community. We’ve gathered some of the best reactions: In many ways, 2016 was the year of the bots. Celebrity bots, customer support bots, translation

Facebook has today announced group video chats in Messenger, the latest addition to the ever-expanding messaging app. Messenger already has group audio calls and one-on-one video chats, so the addition of group video makes sense – in fact, according to Facebook it’s “the most requested Messenger feature ever”. And given the

Kik, the chat app that’s hugely popular among teens and young people in North America, is finally adding video chat to its service. Rather than straight up person-to-person video calls like Apple’s FaceTime, Facebook Messenger or the recently introduced WhatsApp feature, Kik has added a less intrusive video chat option for its 300

The Internet of Things (IoT) Landscape above is produced by the venture capital firm FirstMark. This is Part 4 of a 5-part series on 5 Disruptions to Marketing (you can start with Part 1, Part 2, and Part 3 if you haven’t already): Digital transformation redefines “marketing” beyond the marketing

Chatbots hit a hot streak in 2016. It seemed like every week there was a new bot. Many of these bots faded as fast as they came on the scene. Most likely they weren’t backed up with a proper business model, and many of them overestimated the capacity of chatbot

Come gather ’round people Wherever you roam And admit that the waters Around you have grown And accept it that soon You’ll be drenched to the bone. If your time to you Is worth savin’ Then you better start swimmin’ Or you’ll sink like a stone For the times they